Training and Development

Organisations today recognise the critical role that correctly designed and integrated training and development activities play in achieving their business objectives.

Our focus is on developing and facilitating interactive training solutions directed toward skills application in the workplace, tailored to meet your specific requirements. Our program capability is diverse and includes:

Recruitment and Selection Skills

• The use of Competency Based Behavioural Assessment Methodology
• Ensuring Compliance with EEO and Anti-Discrimination Legislation
• Programs Tailored for both HR Practitioners and Line Managers
• Interview Skills Application

Sales Development

• Merchandising Skills and Territory Sales Management
• Managing a Sales Team
• Presentation Skills

Management and Team Development

• Leadership and Team Work Skills
• Coaching . Counselling and Conflict Resolution
• Performance Management
• Synergistic Problem Solving / Decision Making and Negotiation

Customer Service

• Resolving Complaints and Handling "Difficult" Customers
• Communication Skills
• Internal Customer Service

Business Communication

• Train the Trainer
• Time Management
• Interpersonal Skills

To find out more contact our team on (02) 9956 7655.